Contact and Support Information

Member and Website Support

Contact BenefitWallet at 1 877.472.4200

The customer service team is available:

Monday to Friday,

8:00 a.m. – 8:00 p.m. ET

Saturday & Sunday,

9:00 a.m. – 6:00 p.m. ET

Automated Account Information

1 877.472.4200

Interactive Voice Response system available 24/7

Employer Support

1 866.712.4551

Monday – Friday,

8:00 a.m. – 8:00 p.m. ET

Broker Support

1 877.204.0860

Monday – Friday,

8:00 a.m. – 11:00 p.m. ET

Lost or Stolen Debit Card

To report a lost or stolen debit card, please contact the BenefitWallet Service Center toll-free at +1 877.472.4200

Correspondence

Benefit Wallet SEC

PO BOX 18030

Norfolk, VA 23501-1880

HSA Deposits

BenefitWallet

PO Box 535161

Pittsburgh, PA 15253-5161

HSA Deposits - Overnight Mail

BenefitWallet

500 Ross Street

Suite 154-0510

Pittsburgh, PA 15262-0001

Email

Note: For security reasons, please do not include any personal or health-related information or documents when sending to this email address.

info.mybenefitwallet@conduent.com