Contact and Support Information

Member and Website Support
Contact BenefitWallet at 1 877.472.4200
The customer service team is available:
Monday to Friday,
8:00 a.m. – 11:00 p.m. ET
Saturday & Sunday,
9:00 a.m. – 6:00 p.m. ET

Automated Account Information
1 877.472.4200
Interactive Voice Response system available 24/7

Employer Support
1 866.712.4551
Monday – Friday,
8:00 a.m. – 8:00 p.m. ET
Saturday & Sunday,
9:00 a.m. – 6:00 p.m. ET

Broker Support
1 877.204.0860
Monday – Friday,
8:00 a.m. – 11:00 p.m. ET

Lost or Stolen Debit Card
To report a lost or stolen debit card, please contact the BenefitWallet Service Center toll-free at +1 877.472.4200

Correspondence
BenefitWallet
P.O. Box 1584
Secaucus, NJ 07094

HSA Deposits
BenefitWallet
PO Box 535161
Pittsburgh, PA 15253-5161

Overnight Mail
BenefitWallet
500 Ross Street
Suite 154-0510
Pittsburgh, PA 15262-0001

Email
info@mybenefitwallet.com

Sales
For sales inquiries, please click here